Contact Us
Frequently Asked Questions
Visit this page to find answers to some our our most frequently asked questions.
Client Support
Phone: 877.839.2265
Fax: 877.839.2738
Email: Send a message
Available: 24 hours a day, 7 days a week.
Treasury Solutions Client Support
Phone: 800.839.2801
Email: Send a message
Available: 24 hours a day, 7 days a week.
CreditNow Client Support
Phone: 800.464.7040
Available: Monday through Friday, 8 a.m. to 6 p.m. CST
Credit Card Customer Service
Lost or Stolen ATM / CheckCard
Phone: 877.839.2265, option 1 or 800.554.8969
Fraud Inquiries
Received a suspicious email?
For all questions pertaining to fraud, please use the "Email Us" link above.
Telephone Banking
Phone: 877.839.2265, option 2
You can use our 24-hour telephone banking system to check your account balances, transfer funds
and/or change your ATM/CheckCard PIN.
Bask Bank
For questions about Bask Bank®, please click here.
Mailing Address
Mail deposits standard or overnight to:
Texas Capital Bank
Attn: Financial Center
5800 Granite Pkwy, Ste 150
Plano, TX 75024
We may be unable to process your deposit if the check is not endorsed properly, is missing your account number, or is not payable to you.
Mail correspondence to:
Texas Capital Bank
Attn: Consumer Operations
1001 E. Lookout Dr, Tower A, Ste 700
Richardson, TX 75082
Can't find what you need?
Please contact the appropriate office or banking center.
Retail Banking Support
To reach one of our regional banking leaders for further support, please use the email below.
Email: [email protected]