Texas Capital Bank Client Support will be closed for Presidents Day on Monday, February 19, 2024. We will be back to our normal 8:00 AM to 6:00 PM support hours on Tuesday, February 20, 2024.

An enhancement has been scheduled for Account Opening on Saturday, April 20th, starting at 8:00 AM to approximately 2:00 PM CT. During this time, Account Opening may not be available or may have reduced functionality.

Healthcare Treasury Solutions

Creating value-driven solutions to meet the needs of your healthcare organization.

Healthcare Treasury Solutions

Revenue Cycle Management

HOW IT WORKS:

Our industry-leading Revenue Cycle Management is designed to seamlessly integrate into your current infrastructure, while immediately providing efficiency in your back office. 


We reconcile and match all transactions to the accompanying remittance and claim information prior to providing you an auto-postable file for your patient accounting system, regardless of your provider.
Altogether, we provide full visibility into your AR days and cash position across all platforms and relationships, while significantly reducing your cash application timeline and associated manual processes. Our intuitive web portal not only serves as a centralized location for all payments, claims, remittances, and correspondence documents, it also provides you with workflow tools to better prioritize your revenue enhancing activities.


WHO WE SERVE:

From small physician-owned practices to large hospital systems, we tailor solutions to meet your needs. Our team has experience creating solutions for organizations across all healthcare subverticals, with extensive experience in DSO, assisted living, behavioral health and physical therapy.

Texas Capital Bank’s Leading Edge

Our team of healthcare experts have come together to create market-leading solutions which drive efficiency into your back office and additional revenue into your business.

Consultation — it’s at the heart of what we do.

Our extensive experience working across all aspects of the healthcare industry means we understand that no provider is the same. We leverage customization to create solutions to address unique business needs. See some examples of our customizations below:

  • We employ <b>bespoke solution design</b>, which allows us to leverage solutions across our entire portfolio
  • Unique <b>image reconstruction capabilities</b> renders custom images that meet the specifications of your document management application
  • Bespoke <b>auto-posting files</b>
  • <b>Merchant processor integration</b> for card-based transactions
  • <b>Custom development for API integrations</b> with patient accounting systems

Enhanced Technical Capabilities

Through substantial investment in technology and solutions, we provide meaningful results that boost our clients’ efficiency and enhance their bottom-line. 

  • Several <b>payer templates/layouts</b> for EOB conversion across all sub-verticals
  • Detailed and <b>custom business rules</b> for proprietary reason code crosswalking
  • Bespoke <b>remittance splitting</b>
  • <b>Unlimited correspondence indexing and categorization</b>
  • <b>Workflow tools</b> for correspondence management
  • <b>360° reconciliation</b> between patient accounting system, general ledger and sub-ledger 
  • <b>Reverse reconciliation</b> to identify unmatched exceptions and applied cash
  • <b>Flexibility to integrate</b> with healthcare systems via API
     
Enhanced Technical Capabilities

White Glove Implementation and Support

The Texas Capital Bank Healthcare team consists of in-house experts, dedicated to the implementation and servicing of our solution, and ultimately your success.

  • <b>In-house implementation processes</b> streamline and prioritize efficiencies
  • Extensive and iterative <b>business rule and UAT testing</b> improve client satisfaction and application results
  • After go-live, you're <b>assigned an account manager</b> dedicated for daily support needs
  • We conduct <b>quarterly business reviews</b> to ensure we stay up to date on any changes to your business
     
White Glove Implementation

<h3>Integration Experience</h3>

    As leaders within the healthcare industry, we have experience integrating with a number of patient accounting and document management systems, allowing us to significantly reduce the onboarding time. See below for a listing of systems that we have existing integrations with:

      Patient Accounting Systems

      • GE Centricity
      • Homecare Homebase
      • Epic - Hospital Billing, Professional Billing and Cash Management
        • Epic Certified for - Proprietary Patient Self Pay, Manufactured 835 and Cash Management File
      • eClinicalWorks
      • Cerner
      • Davlong
      • Omni
      • Imagine
      • Paragon
      • MedSuite
      • Cloud9
      • NextGen
      • iWare
      • ED9000
      • RebabToolkit
      • MedVantech
      • AthenaHealth
      • Parallon
      • Meditech
      • Premier
      • SAMMS
      • Welligent
      • AdvancedMD
      • WinOMS
      • XIFIN
      • Allscripts
      • GEMMS
      • McKesson Star
      • IDX
      • CareCloud
      • Medipac
      • PointClickCare
      • Raintree Systems
      • Centricity
      • DAR/PULSE
      • PAYMENT PLUS
      • MPS
      • SEACOAST 

      Document Management Systems

      • Hyland OnBase
      • OneConent
      • Laserfiche
      • Cloud9
      • IDX

      Clearinghouses

      • Change Healthcare
      • Optum
      • TriZetto 
      • Waystar
      • Avality
      • MedData Health
      • Quadax
      • Navicure
      • Claim.MD
      • HealthSmart

      Treasury Solutions

      Products specifically designed to meet the needs of the healthcare sector.

      Receivable solutions as dynamic as you are.

       

      Our suite of products allows you to provide your patients with the options they want for making payments, while streamlining the collectoin process for faster use of funds.

      Medical Lockbox

      Our retail and wholesale lockbox system accelerates collections and deposit processing for payer and patient payments.

      Cash Vault: Smart Safe

      Leverage our network of armored carriers and smart safes to securely process cash received on-site.

      Merchant Services

      Provide your patients and their families the option to pay in-person with the latest card terminals for your use.

      Enhanced payables management
      on your time — every time.

      Our suite of payables tools will help you improve your current processes across all payment methods, types and payees.

      ACH Origination

      Initiate electronic payments online to pay your physicians or your suppliers for next day or same-day settlement.

      Commercial Card

      Custom card programs for managing procurement and other business expenses.

      Integrated Payables

      End-to-end AP and payment automation system for instant efficiencies you can feel.

      Superior fraud protection from
      America's #1 most trusted bank.

       

      Proactive measures ensure that our teams are diligently preventing fraud by anticipating, reacting and consistently learning how to better serve you and your market — it's why <i>Newsweek</i> named us America's most trusted bank.

      Pay-Payee Verification

      Set up controls that run checks against your check issue file.

      ACH Positive Pay

      Compare attempts to verify unauthorized sources instantly.

      ACH Blocks & Filters

      Block incoming, or return unauthorized transactions.

      Relationship Managers — more than bankers. Partners.

      Schedule an appointment.

      Experience more with experienced bankers who are committed to helping you grow.

      Contact Our Experts