Texas Capital Bank Client Support will be closed for Independence Day on Monday, July 4, 2022. We will be back to our normal 8:00 AM to 6:00 PM support hours on Tuesday, July 5, 2022.

Due to a building maintenance issue, our Austin Banking Center will be temporarily closed on Wednesday, July 20, 2022. Please use our ATM or night depository for your banking needs. We apologize for any inconvenience.

Personal Banking Services & Fees

For more information on the financial products and services listed below that Texas Capital Bank can offer your employees, please call 877.TEX.BANK (877.839.2265) or visit the Texas Capital Bank location nearest you.

Direct Deposit
We accept pre-authorized payroll direct deposits to your checking or savings accounts. If you have arranged to have direct deposits made to your accounts at least once every 60 days from the same person or company, you can call us at 877.TEX.BANK (877.839.2265) to find out whether the deposit has been made to your account.

Debit Cards
You may use the automated teller machine (ATM) card and personal identification number (PIN) issued to you to initiate transactions at ATMs within the networks identified on your card. You may use your card to:

  • Withdraw cash from your checking or savings account
  • Transfer funds between your checking and savings accounts
  • Get balance information on your deposit accounts

Details: You may make unlimited cash withdrawals from ATMs up to $1,000 (if there are sufficient funds in your account) per day.

Fees and Charges: ATM owners may impose their own fees. There is a replacement card fee of $5 per card, and additional fees to expedite or mail replacement cards to alternate addresses.

Some of these services may not be available at all terminals.

Personalized Checks
Personalized check prices vary according to your selected design and check style.

Fees: $12 to $30. Designer checks can be ordered at an additional cost.

Monthly Statements
You get a monthly account statement from us, unless there are no transactions in a particular month. If you only maintain a savings account with us, you will receive a quarterly statement.

Fee: None

Stop Payments
Stop payments are not guaranteed. However, Texas Capital Bank will make every attempt to honor your request. If the item was transmitted electronically, or Texas Capital Bank has already accepted the check for processing, we will not be able to stop the item. Upon receipt of your written confirmation, a Stop Payment Order remains in effect for 6 (six) months, unless renewed in writing.

Fee: $40 per request

Electronic Payments
You may arrange for us to complete pre-authorized recurring bill pays from your checking or savings account.

Fees: None

Capital TeleBanking
Your accounts are always accessible with Capital TeleBank!

  • Review account balances
  • Set up transfers between accounts
  • Retrieve your account history
  • Retrieve account statements
  • Change your ATM or CheckCard Personal Identification Number (PIN)
  • Enjoy private, easy and convenient banking from your touch-tone phone

To access 24-hour customer service: Dial Capital TeleBank toll-free @ 877.839.2265, option 2.

Fee: None

Learn more about our Private Wealth StarPoint Collection products.

Other Services and Fees  
Collection Items Outgoing $20 + cost/item
Collection Items Incoming $20 + cost/item
Administration Fee Garnishments and Tax Levies $50 per occurrence
Temporary Checks $3 per 10
Cashier's Checks $10 
Bond Coupon Redemption $10 per issue
Statement Hold $5 per statement per cycle
Account History $3 per request (Instant Statement)
Special Statement $5 per cutoff
Check Copies $3 per copy
Statement Copies $3 per copy
Account Research $25 per hour (1 hr. minimum)
Deposited Item Chargeback $12
Nonsufficient Funds $45 
Uncollected Funds $45 
Wire Transfers (International)

$35 outgoing — online
$75 outgoing — manual*
(plus receiving bank charges)

Wire Transfers (Domestic)

$35 outgoing — online
$60 outgoing — manual*
(plus receiving bank charges)

*Wires initiated via phone, fax, email or in person.