Texas Capital Bank Client Support will be closed for Labor Day on Tuesday, September 4, 2023. We will be back to our normal 8:00 AM to 6:00 PM support hours on Wednesday, September 5, 2023.

We will be making updates to our website from 9:00 p.m. CST to 11:00 p.m. CST on 08/24. During this time, the website may experience some interruptions of functionality or be unavailable.

BankNow® Overview & Security

BankNow® Overview

BankNow Treasury Services offers the same best-in-class systems and technology that's become a hallmark of the quality service provided by Texas Capital Bank.

Your Account, Your Way

Personalize your dashboard, set permissions at the user level, view your business accounts and complete transactions from your phone or tablet while on the go. Our online banking experience makes it easy to create reports, complete transactions and do business anytime, anywhere.

Insights on Demand

With a mobile and tablet application available for iOS and AndroidTM, you’ll enjoy instant access to your business’ finances, helping you make faster and better-informed decisions.

Functionality Meets Security

Features and functionality, like access for dual system administrators, multi-batch wire uploads, enhanced entitlements and more are all available and protected by the latest security protocols. Mobile app-based security tokens are available in addition to (or instead of) key-fob tokens.

PDF Version

Security Overview

All BankNow users with money movement functionality require multiple levels of security to access BankNow: UserID, Password, PIN and a Secure Token Code. Secure Token Codes can be provided via the mobile application, available for iOS and AndroidTM devices, or a hardware key-fob token.

Reporting ID's are available which utilize a one-time SMS text device registration process.

A client nominated system administrator is responsible for providing access to other client users. Manage user role restrictions and view accounts accessed, product functionality & monetary limits per payment type to ensure user access remains applicable to their role.

BankNow® Home

The Home Page includes the following layout items: Left Navigation Menu, Account Summary, Login name.

    Left Navigation Menu

    The left navigation menu is available to the left of the Account Summary. When using the Mobile Banking App, click or tap Menu on any page or swipe from the left edge of the screen to view the menu.

    Account Summary

    The Account Summary page gives you a summary of all of your accounts, including account types, total number of accounts and today’s starting balance.

    Click on the Account Type hyperlink to view the Account Dashboard.

    Can’t Find the Answer?

    If you have questions that are not addressed in the knowledge center, please contact Treasury Support at 1.800.839.2801 or email [email protected].