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Notice of Your Financial Privacy Rights

Texas Capital Bank is committed to protecting your financial privacy, just as we protect your financial assets. This notice describes our Privacy Policy and the measures we take to protect the privacy of your nonpublic personal information. We do not disclose nonpublic personal information about you to anyone except as permitted by law.

Definitions

"You" and "your" means Consumer Deposit Account, Consumer Loan Account, Safe Deposit Box customers, Residential Mortgage Consumers and all persons who use our trust department.

"We", "our" and "us" means Texas Capital Bank.

"Nonpublic personal information" means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An "affiliate" is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A "nonaffiliated third party" is a company that is not affiliated with ours.

The information that we collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you for products and services on applications, forms or other means (for example, assets, income and debt)
  • Information about your transactions and experiences with us (for example, account balances, account activity and usage, and payment history)
  • Information about your transactions with nonaffiliated third parties
  • Information from consumer or credit reporting agencies and other outside sources (for example, creditworthiness, credit history, and employment verification)

Nonpublic personal information and nonaffiliated third parties

Since we value our customer relationship with you, we will not disclose your nonpublic personal information to outside marketers or other companies to allow them to independently solicit you for their products or services. In addition, we will not disclose your nonpublic personal information with nonaffiliated third parties except as permitted by law. Examples may include a disclosure in connection with a subpoena or similar legal process, a fraud investigation, recording of deeds of trust and mortgages in public records, credit reporting, an audit or examination. We may also disclose customer information to companies that perform services on our behalf, such as account processing, statement processing and check printing. We require that outside companies and independent contractors to whom we provide customer information for servicing or processing purposes enter into a confidentiality agreement that restricts the use of any nonpublic personal information to their agreed upon purposes and prohibits the independent use of that information.

The confidentiality, security and integrity of your nonpublic personal information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. Our employees are bound by a code of conduct requiring confidential treatment of customer information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic personal information and former customers

Our policy for the collection and disclosure of information about customers contained in this Privacy Disclosure applies to both current and former customers.

Nonpublic personal information and our affiliates

We may disclose information about you to our affiliates. Here are the kinds of information and the source of that information: Information about your transactions and experience with us, such as: Name, address, account balances, account activity, types of accounts, transaction history, and payment history. Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Types of Affiliates

We may disclose information about you to the following types of affiliates: Financial service providers, such as insurance agents, life insurers, and property and casualty insurers.

Reasons for disclosure

We may disclose information about you to our affiliates: 1) to provide you with information about additional products and services; and 2) to better serve you, to help us save you time and money, and to understand your specific needs.

Who to contact

If you have questions concerning our privacy policy, or believe that your right to financial privacy has been compromised, please contact:
  Compliance Officer
  2100 McKinney Avenue, Suite 1250
  Dallas, Texas 75201
  214.932.6600; or

  Office of the Comptroller of Currency
  Customer Assistance Unit
  1301 McKinney Street, Suite 3710
  Houston, Texas 77010
  1.800.613.6743

 

Customer Service Austin Dallas Fort Worth Houston Plano San Antonio
877.TEX.BANK 512.236.6770 214.932.6600 817.212.8333 713.439.5900 972.963.3000 210.785.3600
Copyright © 2003-2007  Texas Capital Bancshares, Inc.  All rights reserved.